1. Introduction

Global Clinic (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following information about you.

Personal Information:

• Name
• Email address
• Phone number
• Date of birth
• Payment information (collected via our payment processors)

Health Information:

• Medical history
• Current health conditions
• Prescription details
• Consultation records with doctors

Usage Data:

• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Information about your visit, including URL, clickstream to, through, and from our site, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

3. How We Use Your Information

We use the information we collect in the following ways.

To Provide and Improve Our Services:

• Facilitate appointment bookings
• Process payments
• Provide personalized health advice
• Improve our website and services

To Communicate With You:

• Send appointment confirmations and reminders
• Respond to your inquiries
• Provide customer support

For Marketing and Research:

• Send promotional materials and newsletters
• Conduct surveys and research

For Legal and Security Purposes:

• Detect and prevent fraud
• Comply with legal obligations
• Enforce our terms and conditions

4. How We Share Your Information

We may share your information with:

Doctors:

• To facilitate your consultations and ensure the best possible care.

Third-Party Service Providers:

• Payment processors
• Analytics providers
• Marketing partners
• IT service providers

Legal and Regulatory Authorities:

• When required by law or to protect our rights.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal data.
• Deletion: You can request that we delete your personal data.
• Objection: You can object to the processing of your personal data.
• Restriction: You can request that we restrict the processing of your personal data.
• Portability: You can request the transfer of your personal data to another party.

To exercise these rights, please contact us at support@globalclinic.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.