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Global MedClinic Inc.

+1 (438) 995-7819

7030 Woodbine Ave, Suite 500 , Markham, Ontario, L3R 6G2, Canada

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How it works

For Doctors

1. Sign Up or Log In

Create an Account: Visit our website and click on the “Doctor Sign Up” button. Fill in your personal and professional information, including your name, email address, and password.


Log In: If you already have an account, click on “Log In” and enter your credentials.

2. Complete Your Profile

Personal Details: Provide additional details such as your medical specialty, qualifications, and years of experience.


Professional Information: Add your professional certifications, licenses, and any relevant documentation.


Profile Picture and Bio: Upload a professional photo and write a short biography to help patients get to know you better.

3. Set Your Availability

Consultation Hours: Specify your available days and times for consultations.


Adjust Preferences: Set preferences for the types of consultations you offer (video, phone, chat) and your preferred duration for each session.

4. Get Verified

Verification Process: Submit the necessary documents for verification. Our team will review your credentials and approve your profile.


Confirmation: Once approved, you will receive a confirmation email, and your profile will be live on the platform.

5. Start Receiving Appointment Requests

Patient Bookings: Patients can find and book appointments with you based on your specialty and availability.


Notifications: You will receive notifications for new appointment requests, upcoming consultations, and any changes to your schedule.

6. Conduct Consultations

Prepare: Review the patient’s medical history and any pre-consultation notes before the session.


Join Session: Log in to your Global Clinic account a few minutes before the scheduled time. Click on the “Join Consultation” button in your dashboard to start the session.


Consultation: Provide medical advice, discuss treatment options, and address patient concerns through video call, phone call, or chat.

7. Post-Consultation Tasks

Prescriptions and Notes: Write and send prescriptions, treatment plans, and consultation notes directly to the patient through the platform.


Follow-Up Care: Schedule follow-up appointments if needed, or advise patients on the next steps for their care.

8. Manage Your Profile

Update Information: Regularly update your profile with new qualifications, changes in availability, or additional services offered.


Monitor Feedback: Review patient ratings and feedback to continuously improve your service quality.

9. Get Support

Technical Assistance: Access our support center for any technical issues or questions about using the platform.


Professional Resources: Utilize resources and training materials provided by Global Clinic to enhance your online consultation skills.

Common questions and detailed answers for doctors

FAQ

How do I sign up to provide consultations on Global Clinic?

Visit our website and click “Doctor Sign Up.” Complete the registration form and submit your credentials for verification.

What documents do I need to provide for verification?

You need to provide your medical license, proof of qualifications, and a professional photo ID.

How do I set my availability for consultations?

Log in to your account, go to your profile settings, and specify your available days and times.

Can I offer different types of consultations (video, phone, chat)?

Yes, you can choose to offer video, phone, and chat consultations based on your preference.

How do I handle payments for my consultations?

Payments are processed through our secure system, and you will receive payments directly to your account.

What should I do if a patient misses their appointment?

You can mark the appointment as missed and follow up with the patient to reschedule if needed.

How do I review a patient's medical history before a consultation?

Access the patient’s medical history and pre-consultation notes through your dashboard.

Can I prescribe medication through Global Clinic?

Yes, you can provide digital prescriptions to patients if needed after a consultation.

How do I ensure my consultations are secure and private?

Our platform uses end-to-end encryption to ensure all consultations are secure and confidential.

How do I update my profile information?

Log in to your account, go to your profile settings, and update any necessary information.

What if I encounter technical issues during a consultation?

Contact our technical support team for immediate assistance with any issues.

Can I set different rates for different types of consultations?

Yes, you can set and adjust your rates for video, phone, and chat consultations.

How do I manage follow-up appointments with patients?

Schedule follow-up appointments directly through the platform during or after the initial consultation.

How can I improve my consultation skills for online sessions?

Utilize the resources and training materials provided by Global Clinic to enhance your skills.

How do I view and respond to patient feedback?

Access patient feedback through your dashboard and respond appropriately to maintain high service quality.